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Open Monday -Friday 8 am to 8 pm,  Saturday 9 am to 7 pm 

ph. 406-541-2886

Conveniently located in the Southgate Mall in Missoula, Montana.  For directions click here

Privacy

Family Dental Group Notice of Privacy Practices

            We consider protection of your privacy an integral part of our high clinical standards. We are all committed to ensuring our patients can confide in us with confidence that any information they share will be protected.  We know that you place a lot of trust and confidence in us and we work very hard to exceed your expectations.

What type of information are we talking about?   In the course of receiving your dental care, you give us a lot of information.  This can include details about your health history, dental condition, address, social security number, home and work phone numbers, insurance, credit card and checking account information along with other personal or financial information.  We consider any information that specifically identifies you, your family, or details about your health or financial background to be protected information.  

Why do you need this information?  We need this information to ensure that we are able to provide the best possible dental care.  Personal health and dental information is essential to give our dentists a thorough history of your condition so that they can accurately diagnose and treat dental problems that may arise.  Your personal and family information is essential to allow us to contact you to follow up on your care or contact your family (or responsible party).  It also allows us to help you keep track of your appointments and assist you in managing routine dental maintenance and prevention of disease.  We also need information about insurance or third party payers so we can help you best utilize all your resources to pay for dental care for yourself and your family.  We may also ask for financial information to assist you in applying for financing for dental services.  All of this information helps us to give you the best dental services possible.

 What do you do with this information?  Mostly, it just stays in our office for use by our clinical and administrative staff during your appointment.  We can also use this information to contact you; to coordinate your care with other health care providers, pharmacies or hospitals; to file for reimbursement from third party payers; to help you apply for a loan; to keep additional records in case you need copies; or for other uses related to your dental care.  We do not buy, sell or trade your information to direct marketing companies nor do we release your information to any person or organization that is not involved in your dental care except as required by law or for collections of delinquent accounts.   We reserve the option of releasing personal information in the event of a general public health threat that could harm you, your family or other members of the community.  We also may release protected information to a government authority in the event we reasonably believe you or a member of your family are a victim of abuse, neglect, or domestic violence.

How do you protect this information?  We use a variety of methods for protecting your information.  Since this information can be in electronic or paper form, different methods are required depending on the medium.  We shred or burn paper documents that have protected information.   For electronic information we use a combination of data encryption, firewalls, password protected networks, anti intrusion software and advanced network security protocols to prevent deliberate or accidental compromise of your information.  We are constantly upgrading and updating our electronic protection to keep up with new technology and threats to your privacy.  We also back up patient data every few hours to protect against data loss.

Who manages your privacy program?  Our General Manager, Shawn D. Modula, personally oversees the program.  He is happy to discuss the program with you and we all welcome any ideas you may have to improve our privacy protection system.  You can reach Shawn at 406-541-2886 ext 106 or via e-mail through admin@familydentalgroup.net .