COVID-19 UPDATE

fun facts

Family Dental Group was founded in 1983 by Dr. Doug Hadnot and Dr. Jackie Jones.

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Family Dental Group was originally at the other end of the Southgate Mall by J.C. Penny’s.

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Family Dental Group’s original location became a hockey store after we moved.

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Family Dental Group’s current location was KB Toys before we moved in.

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Family Dental Group is independent and locally owned.

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Family Dental Group does not do cost shifting. All our patients are charged the same fees.

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Family Dental Group offers a 5% discount for cash or check payments that do not involve insurance billing.

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Family Dental Group moved to their current location in 2008.

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Dr. Dusseau purchased Family Dental Group in 1999 from Dr. Doug Hadnot. Dr. Hadnot continued working here for 6 years and still comes to our Parties.

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Dr. Dusseau was selected by the Department of Defense for the Space Program. Unfortunately, no mission specialists were funded by N.A.S.A that year.

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Dr. Dusseau is an Army Combat veteran.

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Dr. Norris is a graduate of the Harvard School of Dental Medicine.

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Dr. Hyvonen is a Montana native from Charlo.

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Dr. Diggs graduated cum laude with an undergraduate degree in Biology from the University of St. Thomas in St. Paul Minnesota.

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Dr. Norris graduated summa cum laude with and undergraduate degree in Molecular Biology from the University of New Hampshire.

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Lisa has been a dental hygienist at Family Dental Group since 2004.

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Danesa has a BS in Dental Hygiene from the University of Minnesota. She graduated in 2004.

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Dr. Hyvonen was a bartender at Mr. C’s Hideaway before she went to Dental School.

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Dr. Dusseau went to Airborne School when she was in the Army. Her husband pinned her jump wings on her.

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Dr. Dusseau provided dental care for Iraqi prisoners after the Gulf War.

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Our assistant Rita has been with us longer than anyone. She joined us in 2001.

Dear Patients, Friends and Family

We hope you and your family are in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA) and the U.S. Centers for Disease Control and Prevention (CDC). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

  • Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
  • When you arrive for your appointment, we will take your temperature.
  • We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
  • You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect
  • Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
  • Please come alone to your appointments unless you have special needs that require a caregiver or family member to accompany you. Of course, children should be accompanied by a parent or guardian.
  • We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
  • We have also added new systems to help protect you and our team members from the airborne spread of COVID-19.
    • PHI Air purification: All of our heating and air conditioning units are equipped with Ultraviolet Light decontamination and Photo Hydro Ionization (PHI) cells that flood the ductwork with various ions and hydro-peroxides to neutralize 99% of bacteria, mold and viruses.
    • ReLeaf hands free dental suction: This is a very soft and comfortable disposable device that prevents air, water and aerosolized particles from escaping from a patient’s mouth. We have installed these systems in all of our hygiene operatories so our Dental Hygienists can safely use our ultrasonic units to treat our patients with periodontal disease.
    • Isolite: Our Doctors have been using this system for years. It has a lot of patient benefits including significantly reducing the risk of spreading aerosols. It is similar to the ReLeaf system but better suited to restorative dentistry (fillings and crowns).

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 406-541-2886 or click here to request an appointment.

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Sincerely,
Family Dental Group